At Coco Kitten, we offer a flat shipping rate of AUD$10 to anywhere within Australia on all standard orders placed online. Purchases on jewellery are shipped within Australia at $5 flat rate.

DELIVERY TIMES
Coco Kitten uses Fastway Couriers to deliver all Australia wide orders. All goods are dispatched from Melbourne and tracked with their tracking service with your own unique customer number.

LOCAL DELIVERY



Brown Zone - AM pick-up - PM delivery | PM pick-up - AM delivery
Pink & Yellow Zone - same day delivery


NATIONAL DELIVERIES



Red Zone - 1 -2 days*
Yellow Zone - 2 - 5 days*
Green Zone - 4 - 7 days*
White Zone - 3 - 7 days*
Outback Zone - 5 - 10 days*

* Denotes working days

If you product has not arrived after 10 days from the date of your full payment, please do not hesitate to contact us via email info@cocokitten.com.au

EXPRESS DELIVERY
We know there will be times when you need that handbag for the weekend to go with that outfit or need your purchase in time for a gift, if you require your shipment asap we can express post this to you at an extra cost which usually arrives the next day depending on where you are located, please email info@cocokitten.com.au for further details or to make arrangements.

TRACK MY ORDER
To track your parcel, please enter your customer tracking number here as emailed to you when your parcel was shipped. 

If you would like to know the progress of your order at anytime you can visit the “track my order” section of the store.

GST/TAXES
A charge of 10% GST is included in the retail prices shown

INTERNATIONAL SHIPPING
Coco Kitten ships internationally to a variety of countries. International shipping rates are AUD$29.95. If your country is not listed when checking out please contact us via email info@cocokitten.com.au
 
Please allow 7 – 14 working days for your shipment to arrive. On occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs.

TRACKING MY ORDER

All international orders are sent via Australia Post with insurance for tracking the parcel. To track your parcel, enter your customer tracking number emailed to you via this link.

Please note that all international orders are exempt from the Australia Goods and Services Tax, so all international orders receive 10% off the price at check out.

Postal charge does not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.